1. Purchasing from Us
When you place an order for Goods or Services via the website, via mail order or at our premises this will constitute entering into a Contract when we deliver those Goods or Services.
Any order placed with us is subject to product availability and price variance. We will send you an order confirmation by email where possible. If goods are not available we will contact you to offer a suitable alternative.
Ordering with us may require you to create a user account. You must keep all passwords and usernames used on our websites secure.
We will take all reasonable steps to ensure your personal details including your order and payment details are kept safe. In the absence of negligence on our part, we can not be held liable for any loss suffered if a third party acquires your details from our website.
The details of your order including products, delivery charges and prices will be clearly displayed at the point of order.
All pictures used on the website are just placeholders. The design and make of product can vary depending on availability and price unless the model is stated in the product name.
Once an order is placed you will receive an Order Receipt email which acknowledges we have received your order request. The contract between us will only be formed once we have delivered the goods.
Prices are shown on the website including any applicable taxes such as VAT but, exclusive of any applicable delivery charges.
Prices are liable to change on the website. An order confirmation does not constitute a contractual obligation to deliver the goods at this price. Delivery establishes the contractual obligation of the goods or services at this price.
We will clearly display the total price of all Goods and Services being ordered on the website at the point of ordering. For telephone orders you will given verbal confirmation of the total price. Funds will be taken from Debit and Credit card payments at the point of order, not when the Goods are despatched.
Payments by cheque or bank transfer will only ship once we have received cleared funds.
Orders placed using credit finance will only be delivered to the address used for the finance application.
We aim to keep all our pricing up to date. However, it may be that a price is incorrectly priced on our website. We have no obligation to send the product, even after the Order Approval email has been sent. However, if an error is found we will let you know as quickly as possible and give you the opportunity to accept the correct price or cancel the order.
In order to maintain a secure transaction you may be required to provide additional security checks. If we can not confirm to our satisfaction the legitimacy of an order or payment we may cancel your order or send the Goods to the card holder registered address.
Delivery times are estimates only and will vary.
All orders will be delivered as soon as possible after your Order Approval. Orders will be delivered within 5-15 working days of the Order Approval unless there are issues with stock or other exceptional circumstances.
You will receive confirmation of despatch 1 day prior to delivery by telephone or email. Please ensure someone is available to sign for the goods. Please inspect the package for any signs of damage. If there is damage please sign for as Damaged or refuse the consignment. In any event all deliveries must be signed for as “Unchecked”. Failure to do so may result in repairs for damage subsequently discovered, being chargeable.
Damage sustained after delivery is at your own risk.
Collection of Goods is possible. Please ensure you bring a valid form of identification such as a photo driving licence or passport as well as the card you made your payment with.
Fast Build orders are not guaranteed. If we do not meet the time frame specified you will receive a refund for the amount paid for the Fast Build service.
Limits of our Liability: We accept no liability to you for indirect or inconsequential including, but not limited to, loss of data, loss of income or profits, loss of goodwill, loss or damage to property or losses arising from claims of third parties originating from the use of our website, Goods or Services or as result of the failure of any Goods purchased from us.
We do not accept any liability for any loss resulting from the transmission of virus or destructive properties transmitted to you or your computer from our website. We take all precautions to ensure that the website is error free but we can not warrant that the website is free from error or fit for purpose, that errors or defects will be corrected that the website or server is free of viruses or bugs.
We shall not be held liable for any failure to deliver Goods or Services resulting from any cause that is out side our reasonable control or the actions of a third party.
We take all reasonable precautions to prevent identity and card fraud, however, we can not accept liability for any breach of server or data security by us or third party providers.
Changes to Terms and Conditions of sale may occur at any time. Any changes to our Terms and Conditions will be published via our website. If you have Purchased Goods or Services from us you will be deemed to have Accepted these terms and conditions.
This agreement forms the entire terms and conditions of sale with us. If any condition is determined illegal or invalid we agree that such conditions will deem to be deleted and the remainder of the agreement shall continue without such condition(s)
This contract is governed by the laws of England and Wales. You agree to be subject exclusively to the jurisdiction of the courts of England and Wales.
Resources & Further Information